Kindness

Customer Focus, Company First

An uncompromising focus on customers and an unwavering commitment to company.

We build Meter with colleagues who have an uncompromising focus on their customers and an unwavering commitment to their company.

They relish being useful, and they’re great at doing the job that’s needed, even when that job isn’t obviously theirs. They assume good faith in others, and communicate with empathy for those on the other end of their work. They anticipate what their company and their end users will need to be successful; as a vertically integrated company, one needs to always be thinking a few steps ahead.

Impactful Humility 

A discerning critic of self with an unrelenting desire for bigger challenges and greater impact.

We build Meter with colleagues who are proud of their accomplishments, who are unpretentious about their contributions, and who consistently search for bigger challenges and greater impact.

They are, first and foremost, discerning critics of themselves, which allows them to consistently and increasingly add value where it’s needed most. They view themselves as an important part of the team, taking their responsibilities seriously but not themselves. They bring levity to their work in a way that boosts morale and invigorates those around them. 

Direct and Open

A direct and open communicator who craves diversity of thought, and who seeks feedback early and often.

We build Meter with colleagues who communicate directly and who don’t avoid conflict when doing so creates better outcomes for Meter.

They crave diversity of thought and seek to give and receive feedback early and often. They communicate with care and act with integrity, which lends credibility to their efforts and increases accountability across the company.

Ambition

Resilient Optimism

A resilient optimist who perseveres through challenge in pursuit of long term, audacious goals.

We build Meter with colleagues who possess a resilient, non-deterministic optimism that allows them to endure through challenge in pursuit of long term, audacious goals; this applies both to Meter in our pursuit of building a modern utility, and to themselves in the form of their mental resilience. 

Productive Impatience

A pace setter who embraces change, inspiring more progress more quickly where it’s needed most.

We build Meter with colleagues who impatiently push for more progress more quickly.

Their work ethic is infectious. They step up early and often, doing what is needed to succeed. They’re agile learners who don’t stick to what they know best, embracing change as it comes. They set the pace around them, enabling faster decision making within and across teams. Outputs are the ultimate test, and, yet, inputs matter, too. It's a mistake to think we can win without persistently putting in the hours and working hard.

Rigorous Stewardship

A steward of quality and care who thoughtfully and scrupulously approaches work.

We build Meter with colleagues who are stewards of the quality, care, and utility that our business promises.

They think and act with rigor; this is evident in the quality of their work, how they answer a question or curiously search for answers, and how they practice towards improvement. Their writing and thinking show deep thoughtfulness and a fastidious approach. They know that details matter, which is certainly true when building infrastructure.